Terms of Service | Relievers

Welcome to Relievers. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services or placing an order.

If you do not agree with any part of these terms, please do not use our website.

General Conditions

  • By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
  • Relievers reserves the right to refuse service to anyone for any reason at any time.
  • These terms apply to all users of the site, including browsers, customers, and contributors of content.

Product Information & Use

  • All products sold by Relievers are intended for general wellness and personal support.
  • Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
  • Product descriptions, images, and specifications are provided for informational purposes only and may vary slightly from the actual product.

Customers are responsible for reading product instructions and usage guidelines carefully before use.

Pricing & Availability

  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue products at any time.
  • All prices are listed in local currency unless stated otherwise.

Relievers is not responsible for pricing errors, typographical mistakes, or technical inaccuracies.

Orders & Payments

  • Placing an order on Relievers constitutes an offer to purchase.
  • We reserve the right to cancel or refuse any order due to stock issues, payment verification, incorrect information, or suspected misuse.
  • Cash on Delivery (COD) orders may be restricted in cases of repeated refusals or non-compliance.

Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location, courier availability, or external factors.
  • Relievers is not responsible for delays caused by courier partners, weather conditions, or incorrect address details provided by the customer.

Please refer to our Shipping & Delivery Policy for full details.

Returns & Refunds

  • Returns, exchanges, and refunds are subject to our Return & Refund Policy.
  • Certain products may not be eligible for return due to hygiene or safety reasons.

User Conduct

By using this website, you agree not to:

  • Violate any laws or regulations
  • Use the site for fraudulent or harmful activities
  • Attempt to disrupt or compromise site security
  • Misuse Cash on Delivery or promotional offers

Violation of these terms may result in order cancellation or account restriction.

Intellectual Property

  • All content on this website, including text, images, logos, graphics, and designs, is the property of Relievers.
  • You may not copy, reproduce, distribute, or use any content without prior written permission.

Limitation of Liability

Relievers shall not be held liable for:

  • Any indirect, incidental, or consequential damages
  • Misuse of products or failure to follow usage instructions
  • Health outcomes resulting from improper use

Use of our products is at the customer’s own discretion and responsibility.

Third-Party Services

Our website may include links or services provided by third parties. Relievers is not responsible for the content, policies, or practices of these external services.

Changes to Terms

Relievers reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this page. Continued use of the website indicates acceptance of the updated terms.

Contact Information

For questions about these Terms of Service, contact us at:

📧 Email: support@relievers.pk
⏱ Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM

— Team Relievers